Privacy Policy

Privacy Policy for the Deathtide ACEmulator Server
 
Last Updated: December 3, 2025
 
This Privacy Policy describes how the Deathtide ACEmulator game server ("we," "us," or "our") collects, uses, and discloses information from players ("you" or "users") of our private game server and related services (collectively, the "Services").
 
1. Data Controller Contact Details
 
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
 
  • Operator Name/Contact Person: Deathtide Support
  • Email Address: admin@deathtide.com
  • Discord/Other Contact Method: N/A
2. Information We Collect
 
We collect various types of information to operate and improve the server, ensure security, and provide a functional gaming experience.
 
A. Information You Provide Directly
 
When you register an account or interact with our Services, you may provide us with the following:
 
  • Login Credentials: Your chosen username and password (stored securely as a hash).
  • Email Address: Used for account verification, password resets, and important server updates.
  • Account Identifiers: Player ID or other internal identifiers automatically created by the system.
  • User-Generated Content: Any information you post on our forums, in-game chat messages, or other social features (which may be moderated and recorded).
  • Support Information: Information you provide when contacting us for support (name, details of the issue, etc.).
B. Information Collected Automatically
 
When you access or use our Services, we automatically collect certain technical and gameplay data, primarily stored in server log files:
 
  • Log Data and Device Information: Your Internet Protocol (IP) address, browser type and version, operating system, device type, MAC address, dates and times of access, and referring website addresses. This is primarily used for security, troubleshooting, and preventing abuse.
  • Gameplay Information: Your in-game profile information, statistics, achievements, game levels achieved, missions completed, time spent playing, and other game data to provide features like leaderboards and to improve the game experience.
  • Error and Crash Reports: Information related to bugs or malfunctions to ensure system stability.
3. How We Use Your Information
 
We use the collected information for the following purposes:
 
  • To Provide and Maintain the Services: To create and manage your account, enable you to play the game, and ensure the server runs correctly.
  • Security and Fraud Prevention: To monitor server traffic, detect and prevent cheating, malicious activity, and enforce server rules and terms of use.
  • Communication: To respond to your questions and support requests, and send you security alerts or server updates.
  • Improve the Services: To analyze usage and gameplay data to understand player behavior and improve the game experience (e.g., balancing the game, fixing common errors).
4. Information Sharing and Disclosure
 
We do not sell your personal data to third parties. We may share your information with your consent or for legal reasons, such as complying with a subpoena or law enforcement requests.
 
5. Data Security
 
We use security measures to protect your data, but no online transmission or storage is completely secure.
 
6. Data Retention and Deletion
 
We keep personal data only as long as needed for the purposes in this policy. You can request data deletion unless an exception applies, like needing it for legal reasons or enforcing a ban.
 
7. Children's Privacy
 
Our Services are not for children under 13. We don't knowingly collect data from them. If you believe your child has provided us with personal data, please contact us.
 
8. Your Rights (GDPR & CCPA)
 
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or object to processing. You can also withdraw consent if applicable. Contact us to exercise these rights.
 
9. Changes to this Privacy Policy
 
We may update this policy and will notify you of changes via this page or in-game announcements.